Where’s my order?
Once your order is dispatched, we’ll email you a tracking link so you can follow it all the way to your door. If you haven’t had it, check your junk folder or contact us.

How long does delivery take?
Orders placed before 8pm (UK time), Monday to Saturday, are dispatched the same day. UK orders arrive the next day, and international orders usually take 3-5 working days. UK delivery is free on orders over £80.

What size should I get?
Most of our pieces have a relaxed fit and are made from premium fabrics sourced in Europe. We recommend your usual size. Check our Size Guide for exact measurements.

How do I get early access to drops?
Sign up to our emails to shop each drop 1 hour before everyone else, or download the Club 1984 app to get in 1 hour 30 minutes early.

When do you release new drops?
We release a new drop once a month and email you the date first. We rarely restock, to keep every design exclusive, so it’s best to get what you want on drop day.

Do I have to pay duties or taxes?
For orders to the USA, we cover all duties and taxes, so there’s nothing extra to pay on delivery. 

Can I return or exchange my item?                                                                                                                                  Yes – 30 days for an exchange or store credit, or 14 days for a full refund. See our Returns Policy for details.

Can I change or cancel my order?
We dispatch quickly, so contact us within 1 hour of ordering and we’ll do our best to help. Once an order has shipped, we can’t change it, but you can return it when it arrives.

Do you have sales?
We only run two sales a year, and Black Friday is the biggest. Sign up to our emails to hear about them first.